Contents
 
Index
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
Reference to Word 'hours'
 
within
2
hours
(B20) Monitoring of key standards and targets: 2001-02 Q1 to 2002-03 Q3
 
within
2
to
4
hours
(B20) Monitoring of key standards and targets: 2001-02 Q1 to 2002-03 Q3
 
4
hours
plus
(B20) Monitoring of key standards and targets: 2001-02 Q1 to 2002-03 Q3
 
In
2002
2.98
million
contact
hours
of
home
help
and
home
care
were
provided
to
around
366,800
households
.
(C5) Adults: Contact hours of home help and home care provided, by sector
 
The
number
of
contact
hours
provided
by
the
independent
sector
continues
to
increase
at
a
steady
rate
(
with
the
exception
of
1997
/
1998
)
.
(C5) Adults: Contact hours of home help and home care provided, by sector
 
The
number
of
contact
hours
provided
directly
by
local
authorities
has
fallen
by
30%
since
1997.
(C5) Adults: Contact hours of home help and home care provided, by sector
 
Contact
hours
are
the
total
number
of
staff
hours
spent
in
contact
with
or
directly
serving
the
client
(
s
)
.
(C5) Adults: Contact hours of home help and home care provided, by sector
 
Adults
:
Contact
hours
of
home
help
and
home
care
provided
,
by
sector
(C5) Adults: Contact hours of home help and home care provided, by sector
 
Contact
hours
-
provided
by
(C5) Adults: Contact hours of home help and home care provided, by sector
 
Home
help
carers
are
spending
more
time
with
each
of
their
clients
-
the
average
number
of
contact
hours
has
increased
by
50%
since
1997.
(C6) Adults: Home help and home care trends (all sectors)
 
Although
the
number
of
households
receiving
services
has
decreased
over
the
period
1997
-
2002
,
the
number
of
contact
hours
increased
showing
increasing
intensity
of
service
.
(C6) Adults: Home help and home care trends (all sectors)
 
Contact
hours
are
the
total
number
of
staff
hours
spent
in
contact
with
or
directly
serving
the
client
(
s
)
.
(C6) Adults: Home help and home care trends (all sectors)
 
Contact
hours
(C6) Adults: Home help and home care trends (all sectors)
 
Average
contact
hours
per
household
(C6) Adults: Home help and home care trends (all sectors)
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
Contents
 
Index